refund policy

Last updated: [Insert Date]

At [Your Company Name], we are committed to providing high-quality products and services. If you are not completely satisfied with your purchase, we’re here to help.

1. Refund Eligibility

Refunds may be issued under the following conditions:

You request a refund within [Insert Number] days of your purchase.

The product or service you purchased is eligible for a refund as stated at the time of purchase.

Digital products must not have been downloaded, accessed, or consumed beyond any clearly specified limits.

Physical products must be returned in their original condition (unopened, undamaged, and with all original packaging).

We reserve the right to deny a refund request if these conditions are not met.

2. Non-Refundable Items

The following items or circumstances are not eligible for a refund:

Digital products that have been downloaded or accessed.

Services that have already been delivered or completed.Custom or personalized products.

Sale or discounted items (final sale).Subscriptions that have passed their refund window.

Please carefully read the product or service description before making your purchase.

3. Refund Process

To request a refund, please follow these steps:

Contact us at [support@[yourwebsite].com] with your order details, including the purchase date and order number.

Provide a brief explanation of why you are requesting a refund.

If applicable, return the physical product to [Insert Return Address]. Please note that return shipping costs are the customer’s responsibility unless otherwise specified.

We will notify you once your return is received and inspected. If your refund is approved, it will be processed within [Insert Number] business days, and the amount will be credited back to your original payment method.

4. Late or Missing Refunds

If you haven’t received a refund after the specified processing period:

Check your bank account or payment provider.

Contact your credit card company, as it may take some time before the refund is posted.

If you’ve done all of this and still haven’t received your refund, please contact us at [support@[yourwebsite].com].

5. Exchanges

We only replace items if they are defective or damaged. If you need an exchange for the same item, contact us at [support@[yourwebsite].com] and send the item to [Insert Return Address].

6. Changes to This Policy

We reserve the right to update or modify this Refund Policy at any time. Any changes will be effective immediately upon posting to this page.

7. Contact Information

If you have any questions or concerns about this Refund Policy, please contact us at support@[yourwebsite].com